Xfinity is a critical participant in the ACP program designed to assist struggling low-income households in connecting to the internet. This program offers eligible customers free internet of up to $30 per month through participating broadband providers. Besides, you can receive $75/month for Tribal lands toward internet and mobile services. Knowing how to check Xfinity ACP application status is necessary to view the progress of your application.
Typically, Xfinity ACP application depends on meeting the required eligibility based on individual or household annual income level or participation in a government program. After you’ve confirmed eligibility through the National Verifier, the following procedure is to fill up the application and submit it. In this case, you’ll get a status update within 48 hours of enrollment. The application process undergoes different stages. Thus, you need to check the application status for Xfinity ACP.
Tracking your ACP application status is crucial, as your application with Xfinity may not be successful due to an error requiring additional eligibility documentation submission. Thus, it may help to correct that error early enough for the successful approval of your application. After a few days of your application, you can now know the progress of your application. You can check your Xfinity ACP status to know if your application was approved or rejected.
How Does Xfinity Mobile ACP Program Work
1. Confirm your eligibility
To qualify for the Xfinity ACP, you must attain specific eligibility criteria set by the federal communication commission(FCC). One criterion includes participating in specific government assistance programs or a household income within the Federal Poverty Guidelines.
2. Collect necessary eligibility documentation
To confirm your eligibility, you must submit supporting documents showing you’re an eligible applicant for Xfinity ACP. These documents may include proof of government subsidy programs participation, identity, address, or proof of income.
3. Navigate Xfinity’s ACP website
The next step is going to the Xfinity ACP website to fill out the application form. You can provide all the necessary information, including your name, zip code, address, and the program you’re participating in or proof of annual household income.
4. Submit your application
After finalization of the application form and attaching the mandatory documentation, you can submit your application for review. The application process takes a few business days to a week for you to get a response. During this waiting period, you can monitor Xfinity ACP application status to see if your application is pending or progressing well.
Affordable Connectivity Program Xfinity Qualifications
Generally, the primary criteria that grant eligibility for Xfinity ACP depend on household low-income status or receiving benefits from government subsidy. For income, a household qualify to enroll for ACP through Xfinity if the total income is at 200% or under the federal poverty level.
The other qualification criterion is program participation and happens if any household member attains at least one of the below criteria:
Eligibility based on participation in specific government-sponsored programs, such as:
- SNAP (Food Stamps)
- Supplemental Security Income (SSI)
- Medicaid
- Federal Public Housing Assistance (FPHA)
- WIC
- Lifeline
- Veterans and Survivors Pension Benefit
- Free and reduced-price school lunch programs or the school breakfast program benefits recipients, including through the USDA Community Eligibility Provision
- Federal Pell Grant recipient the ongoing award year
Eligibility based on Tribal Assistance Programs such as:
- Bureau of Indian Affairs General Assistance
- Head Start (for income qualifying standard)
- Tribal TANF
- Food Distribution Program on Indian Reservations
How To Apply to the Xfinity Affordable Connectivity Program
To enroll in the Xfinity ACP, follow the steps described for different categories of application as outlined below:
New Internet Essentials Customers
- Enroll for Internet Essentials at internetessentials.com or contact 1-855-846-8376.
- Confirm the eligibility for Xfinity ACP, and then proceed to fill out the National Verifier form.
- Fill out the Xfinity ACP enrollment form to get your internet discount using your Xfinity ID. For this step, you’ll need the application ID given to you by the National Verifier upon approval. Then, begin your ACP application.
- Ensure the personal details submitted on your National Verifier form resemble those submitted on your Xfinity ACP application form.
- Expect a status response within 48 hours of applying for ACP.
Current Xfinity Internet Essentials and Xfinity Internet Customers
- Confirm eligibility for the Affordable Connectivity Program, and then fill up the National Verifier form.
- Fill out the Xfinity Affordable Connectivity Program application form to obtain
- your credit using your Xfinity ID. For this step, you’ll require the application ID from the National Verifier when you receive approval. Then start Affordable Connectivity Program (ACP) enrollment.
- Ensure the personal details submitted on your National Verifier form resembles the information submitted on your Xfinity ACP application form.
- Expect a status response within 48 hours of applying for ACP.
Existing Xfinity Mobile-Only Customers
If you only subscribed to Xfinity Mobile service and no longer have internet service from Xfinity, don’t hesitate to get in touch with 844-389-4681 to apply for the ACP through Xfinity. Then, your Affordable Connectivity Program credit will be applied to your Xfinity Mobile.
How To Check Xfinity ACP Application Status
- Online
The easiest way to check the ACP Xfinity application is online. You can see the status of your ACP benefits enrollment by going to the company’s ACP status page. On this page, enter your application ID provided by the National Verifier and your last name and press the CONTINUE button.
- ACP Website
You can go to the official ACP website to check the status of your Xfinity application. In this case, sign in to your account and choose the Status tab. Then, submit the SSN to see your ACP benefits status.
- ACP Customer Services
Alternatively, to check the progress of the ACPBenefits.org application status, you can contact the customer care support of the network. Call 1-(877) 384-2575 or dial 611 from your registered cell phone to check the status.
- Xfinity Customer Representative
For any queries concerning your Xfinity ACP benefits, you can contact 1-855-846-8376 customer support, and a representative will come on the line to help you. However, expect long wait times due to the queueing of customers waiting in line.
Bottom Line
Xfinity provides ACP benefits to eligible customers. After confirming eligibility and submitting your application, the next move is to wait for it to be reviewed. After several days, you can now know the progress of your application by checking your application status. This move helps you know if your application was approved or rejected. Your application could be declined due to a lack of proof, missed documentation, blurred photos, and other reasons. For this reason, knowing how Xfinity’s ACP application status helps you take immediate action to ensure your application is successful.
