Most wireless network customers are conversant with big brands like Verizon, Spectrum, Xfinity, AT&T, and T-Mobile. If you have browsed at the electronic section at local Walmart, most probably, you have heard of Walmart Family Mobile. The cheapest cell phone provider is owned by TracFone Wireless which is behind some popular prepaid network brands like Simple Mobile, Straight Talk, and Total Wireless. Probably, you might be looking for Walmart family mobile phones compatible with their services? This article answers your question.
Walmart Family Mobile is a mobile virtual network operator that does not possess any cell phone tower in the US. The operator contracts under T-Mobile for network coverage. On that account, the provider’s network is best in areas where T-Mobile’s network is vital. Identical to other network providers, the coverage map for their network can be accessed on their website.
You should note that Walmart Family Mobile service is available to everyone so long as you meet their eligibility criteria. Americans who are beneficiaries of government programs like the federal lifeline program, reduced-price school lunch program, and supplemental security program can enjoy their services as long as they meet the set requirements. The article highlights your needs to know from eligibility criteria, Walmart family phone plans, cellphone plans with free phones, to free phones without paying anything.
What are carriers compatible with Walmart Family Mobile?
There is a wide range of carriers you can choose from; those big branded and region-based offer something different. Ensure that your phone uses GSM technology, is unlockable, and is compatible with the carrier you want. The GSM devices use SIMs that make it easier to transfer them from one network to another.
The old CDMA devices use unique electronic codes. With the invention of 4G technology, SIMs opted, and you are required to get in touch with Carriers’ customer representatives to transfer your device. It is best to note that only unlocked GSM gadgets are compatible with Walmart Family phone plans, so your task is to make sure your device uses GSM technology.
It is good to keep in mind that there’s no one-size-fits-all solution to keeping your device through a carrier switch with all carriers available. Trying a lot of resources on the internet and using the available compatibility checkers can help bring a solution to the situation.
How do I upgrade my Walmart Family Mobile wireless phone?
You have probably searched over the internet to look for websites to upgrade your phone online and found it challenging. Walmart is excited to announce that, for the first time, a fully paid cell phone can be upgraded on their website and have it delivered to your house free of charge, beginning with qualifying AT&T customers.
This untapped opportunity is to serve over one hundred thousand postpaid wireless customers online. To save customers’ time, they have created a simple online experience aligned to that of specialty stores, which anticipates to save up to one hour of the customer when upgrading their phones. Here is how the upgrade works;
- First, you select the carrier you want, for example, AT&T.
- Select a device you want to upgrade from top Apple and Samsung devices.
- Select a payment plan which includes choosing a line and accepting payment terms
- Once the order is worked upon, the phone is shipped and delivered to you free in two days.
- Finally, activate your device by following step-by-step instructions to enjoy the online upgraded phone.
To save the customer’s budget, those shopping postpaid cell phones can get daily low-priced phones up to free phones without paying anything in-stores meaning a customer can get up to 30% lower monthly payments.
How do I check whether my phone is with Walmart Family Mobile?
The fastest way to check if your phone is compatible with Walmart Family Mobile is by visiting their website. You can also message the word BYOP to 611611 to receive a response from them. Note that standard message and data rates apply. If you have a phone that is not compatible, you can still find some affordable prepaid phones online with a range of gadgets from simple cell phones to powerful smartphones from Apple and Samsung.
Provided that you purchased your phone through a plan with AT&T, Verizon, or T-Mobile, it is necessary to check whether the phone is unlocked. Usually, phones bought from the carriers are locked to their network, but once the contract terminates, it will be unlocked as long as the device is paid off.
What are the Walmart Family Mobile Phones Replacement Terms?
It is good to remember that you can bring your GSM phone to use Walmart Family Mobile services. The following are terms you need to know;
- It is customers’ responsibility to ensure that their phones are unlocked and compatible with Walmart Family mobile.
- The customers should comply with applicable laws set by Walmart regarding to replacement of gadgets.
- The customer should ensure that the phone meets international standards and those set by the Federal government.
- Customer is in charge of any additional software and hardware to be used with the Service.
- The customer should not involve the phone to be replaced in any fraudulent activities.
How to Get my Walmart Family Mobile Phone Returned & Replaced?
To exchange or return an item to Walmart in-store, here is what you need to know. The customer has 90 days after purchase to exchange or return a phone unless noted in their exceptions. The customer should provide a store receipt or Walmart order number, and they will refund a phone purchase to the original form of payment.
You can save time by initiating a return in the Walmart App or at Walmart.com. Click the link if you don’t have an account with them. They can look up store purchases without a receipt with your debit/credit card or online orders with a phone number or email.
How Do I Transfer My Existing Service To Walmart Family Mobile From Another Company?
The transfer takes wholly online as follows;
- Firstly, request Walmart Family Mobile to port in your number, and the good thing isthat the provider will process this request on your behalf. To request your transfer &initiate the activation, visit their website, choose “Learn More,” and select the option “Transferring Your Phone Number from another service provider.”
- It will take two business days to port your phone number to the new Walmart Family mobile, but it may take longer to port for landline phone numbers.
- The activation will be complete when your old phone stops working.
- You can transfer the Service with a Customer Service Agent by simply calling 1-877-440-9758 and speaking to their customer service representative to help you transfer the number.
Do I get a free phone with Walmart Family Mobile?
One of the cell phone plans with free phones at Walmart is the Federal Emergency Broadband Benefit Program, a seasonal program to benefit low-income internet users during this uncertain period of Covid-19. Walmart proudly partners with the federal government to provide huge discounts and $50 off eligible services on their phone deals.
Walmart terms and conditions apply after the program. The benefit is not transferable to another individual. Only eligible customers may apply and benefit from the program. The program is limited to low-income households.
The Walmart family mobile phones compatible List
Before buying a phone for use on Walmart Family Mobile, you must consider considerations. For beginners, you can bring your current T-Mobile gadget to the carrier. Moreover, you can purchase an unlocked phone for use on Family. The list of compatible phones with Walmart Family Mobile is as follows.
- Factory Unlocked Samsung S10
- Samsung Galaxy A20
- Apple iPhone X
- iPhone 11 Pro Max
- Samsung Galaxy S20 Ultra
- Motorola Moto G7 Optima
- Samsung Galaxy S9
- LG Rebel 4
- Vivo x30 Pro
- Vivo NEX 3
- Xiaomi Redmi Note 10
- Huawei P30 Pro
Walmart Family Mobile offers the best cell phone deals. The company also offers free cell phone service for life unlimited everything from the federal government, but there are some limitations based on speed. Walmart wireless provider will offer these unlimited free services for a certain period as part of their promotion.
Walmart is one of the best wireless network providers in the US. The company exists almost virtually. For this, you cannot go to a given Walmart Family Mobile store, but you can pay for their services at their locations. If you visit their website, you can shop for great phone deals from Apple to android ones.
The company also allows its customers to use their own devices in their BYOD program. If you have already purchased an unlocked GSM cell phone, it is highly anticipated that it will work fine with Walmart Family Mobile. Those devices locked to other carriers like AT&T and Verizon need to be unlocked before the switch can be made. Customer services are handled by chat and phone-only through 877 400 9758.