How To Qualify for Assurance Wireless EBB Program

The FCC, in collaboration with qualified US wireless providers, participates in the EBB program. This program seeks to support individuals with telecommunication services who have been adversely affected by the Covid pandemic, bringing the whole world to a standstill. However, Assurance Wireless EBB participation varies by state and region, and various broadband providers for fixed internet, mobile internet, or both can participate in the program.

Notable, participants may or may not provide discounts on a new tablet, laptop, or desktop. Thus, you can check on the Assurance Wireless tablet. Besides, you can follow the FCC’s chart to identify the carriers participating in your state or region. The Emergency Broadband Benefit Program (acronym as EBB Program) was launched by the Federal Communications Commission (FCC) to enable low-income families to stay connected to the digital world during the pandemic.

However, the current Lifeline members do not have to apply for the Emergency Broadband Benefit Program or give any new documents to prove their eligibility. If your family qualifies for the EBB program, you can get up to $50 on your monthly internet bill or up to $75 a month if you reside on Tribal lands. Interestingly, there may also be a stipend for eligible devices, such as laptops and tablets.

About Assurance Wireless EBB

The Federal Communications Commission (FCC) started the Emergency Broadband Benefit (EBB) Program to assist families and households unable to afford internet service during the COVID-19 pandemic. The EBB Program enrollment began on May 12, 2021, and terminates its services when the program’s funds are depleted or immediately after six months after completing a public health emergency.

Moreover, the Assurance Wireless EBB provides a temporary discount of up to $50 per month for broadband service and involves equipment rentals for eligible households. Plus, up to $75 per month for households residing on qualifying Tribal lands. Besides, the eligible households can also get a one-time discount of up to $100, with a $10-$50 needed co-payment, to an emergency broadband benefit free tablet, laptop, desktop computer, or from eligible providers.

How Do You Qualify?

A household qualifies for the Assurance Wireless EBB program if it has an income that lies at or under 135% of the Federal Poverty standards, Or if any member of the household:

  • Participates in qualifying government assistance programs, such as Supplemental Security Income (SSI), Supplemental Nutrition Assistance Program (SNAP), Medicaid
  • (MassHealth), Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, or Lifeline;
  • Get benefits through the free and reduced-price school lunch or breakfast program;
  • Get a Federal Pell Grant during the current award year;
  • Undergone a substantial loss of income due to job loss or layoff since February 29, 2020, and your gross household income in 2020 was equal to
  • Or under $99,000 for single filers and $198,000 for joint filers; or
  • Attain the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

On the other hand, the EBB comes limited to one monthly service discount and one device discount per household.

Why Choose Assurance Wireless?

Assurance Wireless EBB

There are various reasons for you to choose Assurance Wireless phones. This carrier focuses on Lifeline services and members by giving out Assurance Wireless free phone as a Lifeline provider. Besides, the company offers free phones for qualified low-income customers in over 40 states who attain all the Lifeline requirements.

Moreover, Lifeline members can receive a free government cell phone or upgrade to an advanced newer model at a discounted price at Assurance Wireless. Assurance Wireless also provides affordable text, talk, and data plans, which are cost-friendly or entirely free of charge, with low international rates to over 200 countries, plus high-quality mobile devices.

The company is rated unbiasedly for its remarkably responsive, reliable, professional customer service and straightforward application process. However, other Assurance Wireless benefits include no activation fees, no annual contracts, call waiting, caller ID, a voicemail account, free customer care and 211 calls, and much more.

How Can You Sign Up for the Emergency Broadband Benefit?

When registering up for the EBB, it will automatically require you to confirm your personal information. However, if the program cannot get the correct information, you will have to avail documentation. The required details include the prior year’s tax returns, child support, paycheck stubs, your Social Security number, and so on.

Additionally, if you’re currently participating in Medicaid, Federal Public Housing Assistance (FPHA), Supplemental Security Income (SSI), and other programs, you may have to show official documentation. However, you may not necessarily have to apply for the EBB. Most importantly, below are the few ways you can enroll for the EBB:

  • Go to and sign in through the online method
  • Call or chat online with your internet service provider
  • Use the official EBBP tool to identify a participating provider near you
  • Print and mail an application to the
  • Emergency Broadband Support Center address.

If you make an online application at GetEmergencyBroadband,  you have to avail the following information:

  • Your full name
  • Your current address
  • Your year of birth
  • A form of ID: Either your Tribal ID number, social security number, Or some government-issued ID, such as a driver’s license, taxpayer ID, Or passport number
  • A scanned picture or photo of your ID (if you don’t have a scanner, you can take a photo with your phone)

However, mailed applications should include proof of eligibility a cover sheet showing the following details to identify the applicant:

  • Full names
  • Date of birth
  • Home address and the
  • Last four digits of your Tribal identification number, Social Security Number, a government-issued ID, driver’s license,
  • Passport, or Individual Taxpayer Identification Number documentation

Filled applications should be forwarded to the following address:

Emergency Broadband Support Center
London, KY 40742

Applicants should not send original documents using the mail. However, the participating internet service providers have an alternative application process for existing customers’ enrollment for the EBB Program. Therefore, customers should contact Assurance Wireless directly to know more.

1) Qualifying Program Participation

If you qualify for the EBB Program through participation in one of the qualifying programs, you must submit an official document as proof. Documentation must include:

  • Applicant’s (or dependent’s) full name
  • The qualifying program name, such as SNAP
  • The name of the government, program administrator, Tribal entity, school district, university, or college that
  • Issued the document

2) Household Income Participation

If the applicant qualifies through their income, they will require to submit an official document verifying their household income. Documentation must include:

  • Applicant’s (or Dependent’s) first and last name
  • Applicant’s annual household income

3) Document Relevant For Eligibility

  • Prior year’s state, federal or Tribal tax return
  • Current income statement from employer or paycheck stub
  • A Social Security statement of benefits
  • Unemployment or Workers Compensation statement of benefits
  • Divorce decree, child support award, or other official document showing the applicant’s household income
  • A retirement pension/ statement of benefits letter

4) Identity Verification

Applicants have many choices when verifying their identity. All identity documents must include the applicant’s full name and date of birth, and applicants can opt for one of the following documents:

  • Social Security Number (is not necessary to participate in the EBB Program)
  • Tribal Identification Number
  • US Driver’s License
  • Other Government-issued IDs, such as a state ID
  • US Military ID
  • Passport
  • Individual Taxpayer Identification Number (ITIN)

5) Address

The EBB Program benefit is bound to one monthly internet discount or one discounted device per household. Therefore, applicants must avail documentation verifying their address. Documentation must include:

  • Applicant’s first and last name
  • Applicant’s physical address

Assurance Compatible Phones

Not every device can work with the Assurance Wireless network. Thus, only the Assurance Wireless compatible phones are used with this company’s services. Any cell phones, either smartphones or regular phones, compatible with the Virgin Mobile network can also operate on this wireless carrier.

The desirable compatible phones for seniors unless you are more of a tech-savvy kind of senior who require all the advanced options that modern phones packs, you will most likely need a simple regular phone or a flip phone. These phones are customized for simplicity and are primarily suitable for calls.

Besides, they have regular large dial pads and offer maximum user usability. If you are aged between 16 to 59 years, smartphones are the new norm. At Assurance wireless, you can find an entry-level smartphone for free depending on availability, or you can upgrade to a model of your choice in case you need a specific device.

Smartphones enable you to perform more sophisticated tasks, such as playing mobile games, fast internet browsing, multitasking, social media, and more. If you require a phone for more than calls and SMSs, you need a smartphone.

Bottom line

Assurance Wireless offers an exciting new Emergency Broadband Benefit (EBB) to assist students, low-income families, and others adversely affected by the COVID-19 pandemic afford for internet costs. However, you need to understand how much internet plan this provider will cost you after the program ends. If you don’t switch or terminate your internet plan, Assurance Wireless can charge you the total price after the EBB Program ends.