QLink (Quantum Link) is an American telecommunication company that participates in the lifeline program. It provides free wireless services to Lifeline program consumers. Each eligible American citizen can receive a Qlink government phone once they enroll in the program. Alongside the free phone, consumers can get free data, minutes, and SMS for unlimited texting every month. Moreover, qualifying citizens are free to bring their phones if they do not wish to use the government ones.
The government came up with the Lifeline program to assist the poor Americans in getting cheap communication means. Not all people can afford the current communication rates that telecommunication service providers offer due to high poverty levels. That is why through companies such as QLink, the government subsidizes such services so that the target citizens can keep in touch with their friends and relatives.
The Lifeline program applies to every territory, state, commonwealth, and Tribal land in the US. One thing you need to note is that consumers are free to purchase more data and minutes once their free offer is over. You cannot get another free bundle before the month is over since there is only one allocation per month. Interestingly, renewals are automatic once the month is over. Perhaps, that is why QLink refers to the Qlink ACP program service as “Always On Plan.”
Who is eligible for the Qlink Government Phone?
It is crucial to understand the eligibility criteria so that you do not just wake up and demand the Lifeline services. For you to qualify for the American Lifeline program, you must meet any of the following requirements.
- If you are a beneficiary of the government aid programs, including Medicaid, Food Stamps (Supplemental Nutrition Assistance Program), and Supplemental Security Income.
- If your overall income for your household is at or below the Federal Poverty Guidelines of 135%.
Apart from the above, you must make sure that no other family member benefits from the program. The law prohibits more than one family member from benefiting from the program. During your application, you have to fill in the Lifeline Household Worksheet that helps to determine your household income and whether there is a family member on the program.
Also, note that you or another family member cannot enroll in the Lifeline program with another service provider while having an account with QLink. You cannot get a free government phone plus a free plan at QLink and then proceed to get another one at Verizon or any other service provider. You will definitely face the law for selfish acts.
Other restrictions in the lifeline program include;
- The address you give must be your current place of residence.
- The address must be in the name of the beneficiary and is non-transferable.
- Disenrollment from the Lifeline if you violate the laid down rules.
- Failure to use your Lifeline service for 30 days may lead to suspension.
- You must have a working email address.
If you have trouble checking whether you qualify for the program, you can call QLink via 1-855-754-6543, a toll-free number. If you feel that you are okay to get started, you can start the sign-up process.
Do I need to pay registration fees?
There are no fees when applying for the Lifeline program. Furthermore, you do not have to sign a contract with QLink since you can opt-out if you no longer meet the laid down criteria. You should notify QLink within thirty (30) days if you no longer qualify for the program.
Another exciting thing about the QLink Lifeline program is that you do not need to have a good credit score since it does not run credit checks.
How do I apply for the lifeline program?
Application for the Lifeline program has no complications whatsoever. You can apply online at the Qlink home page. Alternatively, you can mail or fax the application form to Qlink. The online application does not need you to complete the process in one sitting.
If you realize that you need to get some information before you continue, you can save your progress and come back later to continue. The application will be complete once you submit all the required documents. To upload your documents, you can navigate to the section ‘Uploading Your Proof Documents.’
When applying, you need to have an already made-up mind on the details you would like to provide. Once submitted, you won’t be able to edit the details. You will always get the error display, “order cannot be modified” when trying to sign up.
If there is a great need to edit the information, you will need to send an email to Qlink explaining what you would like to change. It can be your phone number, your email address, or your physical address. The Qlink support team looks at the issue and it can take up to 72 hours for you to get a response.
Once you qualify, you will get a free phone and a monthly plan that come with your phone. You can research QLink compatible phones before purchasing any phone to make sure that you do not make the mistake of buying an incompatible phone.
How many minutes, SMS, and data can I get for the Lifeline service?
The Lifeline monthly plan includes 1,000 voice minutes, unlimited text, and 4.5 GB of data for free. For regular consumers not in the Lifeline program, the plan costs them $15. The government subsidizes the cost for the Lifeline customers under the Universal Service Fund.
If you exhaust the data or minutes, you can buy more to meet your requirements. Unlimited minutes for one day cost you $1, while the unlimited minutes for 30 days cost you $5. The table below shows how much you can pay for various additional data amounts.
|Amount Of Data||Service Days||Cost|
Which states does Qlink cover for the Lifeline program?
Qlink is rapidly expanding its services to cover as many states as possible. As for now, the company is the leading Lifeline service provider. You can always check to see whether your region has Qlink coverage online. Qlink currently operates in the following states.
Arizona, Arkansas, Colorado, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Nevada, New York, Ohio, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Texas, U.S. Virgin Islands, Utah, Vermont, Washington, West Virginia, Wisconsin.
Can I upgrade my Qlink phone?
You can upgrade your current phone to receive better services if you feel that the current phone does not meet your needs. QLink Wireless phone upgrade should not be a big issue if you are already in the lifeline program.
What is the process of QLink wireless phone replacement?
Suppose your cell phone is lost or stolen, so you need to replace your phone as early as possible to stay connected with your world—so there is no need to worry that Q link offer to replace cell phones smoothly.
Firstly, contact your providers as soon as possible after losing your phone so that they can track your phone easily. For that, you can mail them [email protected] or call them at 855-754-6543. Provide your cellphone number, name, and enrollment ID in the subject section of the mail body.
Secondly, after tracking your cell phone by qlink need to deactivate your phone to secure your remaining data and balance. After deactivations, you should pay about $25 to replace your cell phone and receive a payment receipt. Afterward, you will be able to obtain your cell phone qlink wireless within 24 to 48hrs.
Qlink is a major Lifeline service provider operating in more than 30 states. The Lifeline program helps poor American citizens to meet their telecommunication needs by subsidizing the monthly plan. Only one member per household can benefit from the program.
Qlink allows you to come with your phone or get a free phone from them to enjoy the services. You can upgrade your Qlink phone at will. Also, you can terminate the program by giving Qlink a 30-day notice.