How to Replace a Qlink Wireless Lost Phone Updated

Qlink is amongst the fastest growing carriers in the United States. However, they offer excellent services to millions of Americans, including participation in the lifeline program initiated by the federal government. Besides, if you don’t qualify for the lifeline assistance, you can bring your own phone to their network. Additionally, you can quickly get a replacement for Qlink wireless lost phone by following the guidelines outlined in this article.

Usually, it’s painful losing a valuable, especially a smartphone, but fortunately, there are ways to help you get one in case it happens. If you are a member from a low-income family or you are a beneficiary of the government aid, you are likely to be eligible for these benefits. However, customers of QLINK Wireless get access to exceptional pricing on Qlink wireless phone upgrades along with the free monthly cell phone services.

However, the free phone services in the Qlink wireless phone upgrade program includes free talk, data, and texts. It’s important to know which phones are compatible with Qlink Wireless to make an outright decision whenever your phone gets lost or stolen. Thus, whenever you are amid agony for losing your phone, you should take it easy as there are prompt steps you are supposed to take for immediate help from the service provider.


What Are The Replacement Terms For The Qlink Wireless Lost Phone?

According to the enshrined lost or stolen phone policy, you may request and receive one replacement phone per customer. Besides, you should get it right that the replacement phone is usually a refurbished phone at a reasonable price.

All the reported lost phones would permanently be deactivated. However, the replacement phone includes only 10 minutes of the lost airtime. Moreover, any additional minutes that may be in the lost phone will not get replaced.

In case you again lose the replacement phone or get stolen, you will need to buy a new phone. On the other hand, if a phone is lost while in transit to the customer before the customer gets the phone, the lost phone and minutes may be replaced as a one-time courtesy in QLINK’s wireless sole discretion.

How Do You Go About The Replacement Procedure?

When talking about phone replacements, free government phones are usually offered to low-income families living below or at 135% US federal poverty guidelines. Make sure that the basic description of your phone is at your fingertips to avail of the correct information when it gets lost.

However, the first is to report your lost or stolen phone to the nearby police station and get an abstract; immediately afterward, send an email to [email protected] or call them via 855-754-6543, including your phone number, your enrollment ID, and your name in the subject section.

To establish the loss, the company representatives may need information concerning the events leading to the loss for investigation.

Moreover, the eligible customers for a free replacement are those that are beneficiaries of the lifeline program and not those with free cell phones no money down no credit check. The latter allows you to acquire a cell phone without the hassle of down payment or any credit check. Besides, the phones are not at a $0 cost, but they are lowly priced to help those on a tight budget.

Can Bring Your Own Phone Work on Qlink Wireless?

Qlink bring your own phone program applies to many free government phone providers. However, not all phones are compatible with Qlink wireless; you need to understand that some phones are not compatible with Qlink wireless. It is because there are diverse network technologies used for different devices. 

However, Qlink wireless uses Sprints CDMA network technology, and may not be favorable to many people since most devices suit the GSM-based network technology.  As for Sprint mobile, Qlink wireless provider, they have not shown any signs of closing their CDMA technology soon. However, to bring your device, there are some eligibility requirements you should note.

  • Leased phone, not eligible
  • The services used by carriers like Sprint, Virgin and Boost, must have ended 60 days before opting for BYOP
  • Sprint must meet all the financial and contractual obligations

Lastly, to know if your device is compatible, you can check their website, where you will find a prompt to insert your phone’s IMEI number. Dialing *#06# can generate the IMEI. Once it is eligible, you can apply to switch to Qlink wireless from your previous service provider.

Activate your cellphone

After discovering the size that can fit your cell phone, load the sim card, and reboot its network before starting activation. This procedure is a must, even if you’re utilizing your former sim card. Once the gadget is initiated, you can now relish a linkage to the Qlink network.

What Are The 9 Best Compatible Smartphones with The Qlink Wireless?

The following are the compatible phones that you can opt for a replacement when your phone gets lost or purchase to bring your own phone to Qlink wireless services.

1. Samsung Galaxy S8

Samsung Galaxy S8

This phone is factory unlocked, and the compatibility is limited to Verizon and the GSM carriers. The rear camera has 12MP while the front is 8MP, which shoots sharp photos with fast speed.

The ROM has 64GB with a RAM of 4GB that provides sufficient storage space for downloading applications and games. Moreover, the battery capacity has 3,000mAh built for maximum power supply and reliability.

Also, has a curved 5.8″ infinity display with full frontal, edge to edge viewing and a full HD plus that can change to Quad HD Plus in settings, the screen enables you to see more and clearly.


  • Infinity display
  • Expandable memory
  • Elegant design
  • Solid camera
  • Better battery health


  • Not new

2. LG V35 ThinQ with Alexa Hands-Free

LG V30

This phone comes unlocked and operates on the GSM 4G LTE network. It has a slightly smaller screen of 6.00″ HD IPS plus Capacitive Multi-Touchscreen with Protective Corning Gorilla Glass for protection against mechanical damages.

The LG V35 ThinQ runs on Android version 8.0 and is easily upgradable to 9.0. However, enjoy taking still photos and videos with the 32MP camera with autofocus and a LED flash and front-facing 8MP camera.

The storage includes 6GB RAM, 64GB and 128Gb internal storage that expandable via a microSD for unlimited storage purposes.


  • Optical image stabilization
  • Portable and Lightweight
  • Expandable memory
  • Multi touch screen
  • Autofocus camera


  • Boot loop issues

3. Alcatel Idol 5S

Alcatel Idol 5

Alcatel Idol 5S is an unlocked smartphone that operates on 4LTE GSM networks and comes with an ample storage space of 32GB internal expandable to 512GB via a microSD. However, it has a powerful processor octa-core 625, 2.0GHz Qualcomm Snapdragon, and 3GB RAM for steady and smooth functioning.

The battery capacity has 2620mAh that allows hours of video watching. Besides, the striking 5.2-inch 1080p HD display and 2.5D glass design with dual 3.6-watt front-facing speakers with stereo sound. It also has ultra-fast 4G LTE speed and run by android 7.1 Nougat.


  • Durable aluminum frame
  • Built-in fingerprint sensor
  • Slim, elegant design
  • High-quality photos
  • Fast 4LTE connectivity


  • No warranty

4. Samsung Galaxy S7 SM- G930F

Samsung Galaxy S7

Galaxy S7 is a GSM unlocked single sim smartphone that operates on 4G LTE networks. The display is 5.1inch Super AMOLED that brings out 16M colors. The capacitive touchscreen fitted with Corning Gorilla Glass back panel protects it from wear and tear.

Besides, its IP68 rating indicates that its dustproof and water resistance over 1.5 meters and 30 minutes. However, the battery is fast charging with a 60% charge in 30 minutes that helps you carry on your daily business smoothly.

The functioning of the application enhanced by the 64 Bit Octa-core Processor and 4 GB RAM for navigation between applications. Interestingly, you can share power with friends in case of emergencies using the wireless charging. The primary camera has 12MP with an autofocus feature.


  • Wireless power share
  • Active noise cancellation technology
  • Ultra HD camera
  • Capacitive touchscreen
  • Water resistance


  • Not new

5. Samsung Galaxy Note 8

Samsung Galaxy Note 8

Samsung Galaxy Note 8 is a GSM unlocked smartphone on the 4G LTE network and provides a fast web connection for browsing and downloading apps. Besides, the dual 12MP rear-facing camera captures photos and videos with high resolutions. Also, you get beautiful self-portraits and videos captured using an 8MP front-facing camera.

The battery capacity is 3300mAh non removable lithium polymer. The 6.3 inches Quad HD+ super AMOLED touch screen with an enlarged display is ideal for seamless viewing of significant detailed content.

The smartphone has a powerful processor, 2.35GHz octa-core, and a Qualcomm Snapdragon 8895 for running and opening applications. The memory capacity is 64 GB with 6GB RAM expandable to 256GB externally.


  • Fast processor
  • Portable
  • Sleek design
  • Large screen size
  • Stylus pen


  • Relatively costly

6. Google Pixel XL

Google Pixel XL

The 32 GB Internal memory and 4GB RAM provides free unlimited storage for all your photos and photos accurate to type. Capture every best memory with pixel and record smooth and steady videos with the help of an image stabilization system and give incredible details even in low light with HDR+.

The display dimension is 5.5″ with high-resolution and high definition stereo speakers dispense an immersive sound with a better viewing experience. Besides, it has a battery capacity of 3450mAh that provides all-day-long power.

The Qualcomm snapdragon 821 Snapdragon octa-core processor has impressive functionality. If you connect to google, it is super functional. Google photos help you save and retrieve photos whenever your gadget gets lost.


  • Long-lasting battery
  • High-resolution display
  • Good quality camera
  • Google photos retrieval
  • Quick processor


  • Renewed

7. Motorola Moto G Power

Moto G Power

Motorola Moto G Power Play is a dual sim GSM and CDMA unlocked phone operating on 4G LTE bands. It has a 6.4-inch Full HD super AMOLED vivid display that provides sharp and subtle details. Besides, the Ultra-slim aluminum unibody is fitted with durable Corning Gorilla Glass and with a water-repellent nano-coating that makes it withstand splashes and dust.

The battery capacity is 5000mAh.  However, it’s Compatible with most GSM and CDMA Carriers Worldwide, including T-Mobile, Verizon, Sprint, AT&T, Cricket, Metro PCS, among others.

The smartphone powered by a quick Qualcomm SDM665 Snapdragon 665 processor with up to 2.4GHz Octa-core CPU and an android 10 version. Also, the internal memory capacity is 64GB, 4GB RAM, and 26MP primary camera and 16MP selfie camera.


  • Ultra-slim, durable design
  • Water repellant
  • Affordable
  • Autofocus camera
  • Super AMOLED display


  • No warranty for international models

8. Samsung Galaxy A10e

Samsung Galaxy A10e

Samsung Galaxy A10e is a GSM unlocked smartphone that offers what you need with the performance and reliability of a brand you can trust. With a long-lasting battery, keep all of your stuff with a 32GB built-in memory that’s expandable to 512GB with a microSD.

It have an immersive viewing experience on a 5.83″ edge-to-edge Infinity Display with 720X1560 pixels resolution. However, the long-lasting battery for Galaxy A10e gives you more time to post, talk, text, and share with friends and family.

The Galaxy A10e lets you make everyday moments count by taking crisp, clear photos with an 8MP rear camera and perfect selfies with the kids on a 5MP front camera.


  • Latest android version 9.0
  • Long-lasting battery
  • Expandable memory
  • Immersive display
  • Affordable


  • No fingerprint sensor

9. Motorola One Zoom

Motorola One Zoom

Snap a crystal clear close up with 48 MP main camera, 25MP selfie camera and add special effects to your picture with selective focus, selective black white, and background replacement. Besides, you can go all day without recharging with a 4000mAh battery and then get up to 6 hours of power in just 15 minutes using the Turbo Power charger.

Moreover, watch movies seamlessly anywhere with a large, 6.39″ Full HD display. Store what’s important to you using 128GB internal storage that’s expandable to  1TB via an SD card. Besides, the operating system is 9.0 with octa-core (2×2.0 GHz Kryo 460 Gold & 6×1.7 GHz Kryo 460 Silver) Qualcomm Snapdragon 675 processor, and 650 MHz Adreno 612 GPU.


  • All-metal unibody design
  • Professional-looking photos
  • Broad display
  • Fast charging and long-lasting battery
  • Multi-function fingerprint reader


  • No CDMA

Bottom Line

If you a Qlink wireless customer and by bad luck, your Qlink wireless phone is lost, don’t blow up your mind. The company provides a replacement to eligible members who are beneficiaries of Qlink wireless free government cell phones through a duly verified process. However, free replacement should not make your careless with handling your phone as successive loss results to own replacement costs.

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