Torch Wireless is a mobile virtual network operator (MVNO) that provides wireless broadband services to consumers qualifying under the federal guidelines of the Affordable Communication Program (ACP). It is a wholly owned subsidiary of SurgePays. Torch Wireless offers a variety of plans, including those that are eligible for the Affordable Connectivity Program (ACP). ACP is a government program that provides discounts on internet service to low-income households. You will learn about Torch Wireless plans shortly.
Torch Wireless also offers Lifeline Program-eligible services and plans. Lifeline is a government program that discounts phone and internet service to low-income households. Torch Wireless is available in all 50 states. You must first qualify for the Lifeline to sign up for Torch Wireless government benefits. You can do this by visiting the Lifeline website and entering your information. Once qualified, you can sign up for Torch Wireless by visiting its website or calling its customer service number.
Being an MVNO, Torch Wireless uses AT&T and T-Mobile networks. That allows Torch Wireless to offer its customers access to the same high-quality network coverage as the major carriers but at a lower price. In addition to AT&T and T-Mobile, Torch Wireless also uses the network of Viaero Wireless in select areas. Viaero Wireless is a regional carrier that operates in 13 states in the Midwest and Mountain West.
Best Torch Wireless plans – Great Overall
The best Torch Wireless plan depends on your needs and usage patterns. There are various plans you can opt for when you join Torch Wireless. They include the following.
1. Unlimited Talk, Text, and 1GB of Data
This plan costs $20 monthly and includes unlimited talk, text, and 1GB of data. The data is throttled after 1GB, but you can still use unlimited talk and text. On top of the above, you can benefit from the following.
- Caller ID
- Call Waiting
- Call Forwarding​
- 3-Way Calling
- Voicemail
2. Unlimited Talk, Text, and 3GB of Data
This plan costs $30 monthly and includes unlimited talk, text, and 3GB of data. The data is throttled after 3GB, but you can still use unlimited talk and text. The plan also includes the following.
- Caller ID
- Call Waiting
- Call Forwarding​
- 3-Way Calling
- Voicemail
3. Unlimited Talk, Text, and 15GB of Data
This plan costs $40 monthly and includes unlimited talk, text, and 15GB of data. The data is throttled after 15GB, but you can still use unlimited talk and text. You will also benefit from Caller ID, Call Waiting, Call Forwarding, 3-Way Calling, and Voicemail.
4. Unlimited Talk, Text, and 30GB of Data
This plan costs $50 monthly and includes unlimited talk, text, and 30GB of data. The data is throttled after 30GB, but you can still use unlimited talk and text. Like the other plans, you can enjoy various features such as the Call Waiting option, 3-Way Calling, Call Forwarding, Caller ID, and Voicemail.
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Torch Wireless Lifeline and Affordable Connectivity Program plans
Torch Wireless offers Lifeline and Affordable Connectivity Program (ACP) plans that provide discounted wireless service to eligible low-income households.
1. Lifeline Plan
The Torch Wireless Lifeline Plan costs $15 monthly and includes unlimited talk, text, and 1GB of data. The data is throttled after 1GB, but you can still use unlimited talk and text.
To be eligible for the Torch Wireless Lifeline Plan, you must meet the following criteria:
- Have an income of 135% or lower of the federal poverty guidelines.
- Be a qualified household member, such as a household with a member who receives government assistance.
- Doesn’t have an existing Lifeline plan with another carrier.
2. ACP Plan
The Torch Wireless ACP Plan costs $10 monthly and includes unlimited talk, text, and 15GB of data. The data is throttled after 15GB, but you can still use unlimited talk and text.
To be eligible for the Torch Wireless ACP Plan, you must meet the following criteria:
- Have an income of 200% or lower of the federal poverty guidelines.
- Be a qualified household member, such as a household with a member who receives government assistance.
- Not have an existing ACP plan with another carrier.
Suppose you are eligible for the Torch Wireless Lifeline or ACP Plan. In that case, you can sign up by visiting the Torch Wireless website or calling 877-998-6724.
You must provide some basic information, such as your name, address, and income information. You must also provide proof of eligibility, such as a copy of your government assistance award letter. Once you have signed up for a plan, you will receive a SIM card in the mail. You can then activate your plan and start using your new wireless service.
How to purchase a Torch Wireless plan
There are two ways you can purchase a Torch Wireless plan. They include online and by phone. Let us look at how you can carry out each one of them.
1. Online
Here are the steps on how to purchase a Torch Wireless plan online:
- Go to the Torch Wireless website.
- Select the plan you want to purchase.
- Enter your contact information and payment details.
- Click on the “Purchase” button.
2. By phone
Below are the steps on how to purchase a Torch Wireless plan by phone:
- Call Torch Wireless customer service at 1-877-998-6724.
- Tell the customer service representative which plans you want to purchase.
- Provide the customer service representative with your contact information and payment details.
- The customer service representative will purchase the plan for you.
Once you have purchased a plan, you will receive a SIM card in the mail. You can then activate your plan and start using your new wireless service. To purchase a Torch Wireless plan, you need the following details.
- Your contact information
- Payment details (credit card or debit card)
- A compatible device (if you are not activating a Lifeline or ACP plan)
How to activate a Torch Wireless plan
There are two ways to activate a Torch Wireless plan:
i. Online
- Go to the Torch Wireless website.
- Click on the “Activate” tab.
- Enter your mobile phone number and the activation code you provided.
- Click on the “Activate” button.
ii. By phone
- Call Torch Wireless customer service at 1-877-998-6724.
- Provide the customer service representative with your phone number and the activation code that was provided to you.
- The customer service representative will activate your plan for you.
Once your plan is active, you can start using your new wireless service.
Bottom line
The best Torch Wireless plan depends on your needs and usage patterns. However, some of the most popular plans include the Unlimited Talk, Text, and 1GB of Data plan for $20 per month, the Unlimited Talk, Text, and 3GB of Data plan for $30 per month, and the Unlimited Talk, Text, and 15GB of Data plan for $40 per month. These plans offer unlimited talk and text and vary in their data.
