Life Wireless is one of the mobile virtual network operators (MNVO) that operates on AT&T’s network. The Company is a Lifeline and Affordable connectivity program (ACP) provider that offers free wireless service and free government cell phone eligible customers. However, consumers who qualify through federal or state-specific eligibility criteria can get a free phone and service through the Lifeline Assistance program. After receiving your free device, you must learn on activate Life Wireless phone to continue enjoying your service.
Lifeline still runs as a federal program, and qualifying individuals are eligible to get one Lifeline discount per household. In this case, Life Wireless offers free phone service plus free government phones by state. Eligible consumers can apply for free cell phones through Life Wireless and get additional free data if eligible for the Affordable Connectivity Program (ACP). Notably, after activating your Life Wireless phone, you will get access to reliable 5G (where available) 4G LTE coverage countrywide.
Most importantly, only eligible consumers may enroll for Life Wireless free phone. The eligibility depends on income or participation in particular government-sponsored programs. The National Verifier determines eligibility, and (documentation may be necessary to prove that you qualify based on specific criteria. Lifeline services are non-transferable and apply to one monthly service discount on wireless or wireline.
How To Activate Life Wireless SIM Card
Immediately after receiving your phone from Life Wireless, you need to activate the service to start. In this case, you can activate your new Life Wireless service online by following the below steps to complete this process:
- 1st Step-Proceed to Life Wireless website and complete the online form.
- 2nd Step- Fill in the information about your SIM card to confirm eligibility (usually the 19 or 20 digits embedded on your SIM card.)
- 3rd Step- Then, type in your surname.
- 4th Step- Input the last 4 digits of your social security number
- 5th Step- Optionally, you can enter your previous mobile phone number.
- 6th Step– Wait for the Verification Code and Submit it in the box provided.
- 7th Step- Finally, tap Next to activate your SIM card and start enjoying Life Wireless services.
How Do I Qualify for A Free Life Wireless Phone
Life Wireless participates in Lifeline, a government assistance program that offers eligible low-income households free phones and cellular services. Enrollment for free government phones through qualifying providers like Life Wireless is available to individuals who qualify depending on federal or state-specific eligibility criteria. Besides, Life Wireless provides eligible low-income families free monthly data, free monthly minutes, and unlimited texting.
To get a free cell phone from Life Wireless, you must qualify for Lifeline or the Affordable Connectivity Program. Generally, enrollment for these programs is available to individuals who qualify through the federal or state-specific eligibility criteria. Additionally, you may qualify if you or a member of your household participate in one of the below assistance programs:
- Medicaid/Medi-Cal
- Supplemental Security Income
- Supplemental Nutrition Assistance Program /Food Stamps or SNAP)/CalFresh
- Food Distribution Program on Indian Reservations
- Tribal Head Start
- Veterans and Survivors Pension Benefit
- Federal Public Housing Assistance
- Bureau of Indian Affairs General Assistance
- Tribally-Administered Temporary Assistance for Needy Families
You can also apply for a free phone from Life Wireless based on your gross annual household income. The Lifeline income eligibility is 135% of the Federal Poverty Guidelines, while the Affordable Connectivity Program is 200%.
What Does Life Wireless Service Include
If your household qualifies for Lifeline and the Affordable Connectivity Program (ACP), you can benefit from the following offers monthly:
- Free Unlimited Data
- Free Unlimited Talk and Text
- 5GB Hotspot
- Free Smartphone (or you can bring your own)
Features Included:
- Call Waiting
- Caller ID Service
- No roaming charges
- Three-way calling
- Voicemail
- No charge for domestic long-distance calls
- Free 911 Service
- Affordable Recharge Plans
Can I Switch from My Current Lifeline Provider to Life Wireless
Generally, if you’ve had Lifeline service from your current provider for more than 60 days, you can fill out a Life Wireless application. However, you will automatically switch to Life Wireless if your application gets approved.
Again, if you obtained Lifeline service for less than 60 days with your current carrier, you’ll have to de-enroll from your current carrier before applying for service with Life Wireless. The reason is that you only qualify for one Lifeline discount per household. If your application gets approved, you have the option to keep your current phone number with Life Wireless.
Immediately you get your Life Wireless phone in the mail, contact Life Wireless Customer Service at 1-888-543-3620. A customer representative will assist you in activating the Life Wireless phone and keep your current number. Besides, ensure that you don’t call using your Lifeline phone and have your account number and password from your existing carrier ready.
How Can I Top Up More Minutes Or Data To My Phone After Activation
You can buy additional minutes or data for your Life Wireless phone through one of the following ways:
- Proceed to Life Wireless and tap “Add Minutes/Data”
- If you possess a smartphone, open your MyLifeWireless app and tap “Add Minutes.”
- Contact Customer Service at 1-888-543-3620 or dial 611 on your Life Wireless cell phone.
- You can also proceed to any Moneygram location and utilize the Receive Code: “7924”
What Do I Do If My Life Wireless Phone Gets Lost Or Stolen
If your Life Wireless phone gets lost or stolen, you must contact Customer Service as soon as possible at 1-888-543-3620 to report the incident. Failure to dos so, you will be liable for all charges incurred on your cell phone number before you report the theft or loss.
Mostly, you can request a replacement cell phone through customer service. In this case, you will pay a $35 replacement fee depending on state regulations. Notably, replacement devices typically ship within 24 business hours of receipt of payment. On the other hand, for a defective or malfunctioning cell phone replacement, contact Life Wireless Customer support at 1-888-543-3620 to get a free replacement device.
Bottom Line
Life Wireless offers a free smartphone and a free cell phone service from Federal Government aided programs, including Lifeline and the ACP. If you qualify for Lifeline and the Affordable connectivity program, you can apply for a free phone from Life Wireless.
Immediately your Life Wireless phone arrives, you need to Life Wireless activate your Simcard to start enjoying your service. You can follow the steps offered in this guideline to get started.