If you’re reading this, it means that you’ve probably experienced a service outage of Cox Communications internet or cable issue. The good news is that it’s not likely to be a sign of things to come. While there are many other ISPs out there with worse reputations, Cox has generally been well-regarded for the services that they provide and their dedication to quality customer service.
That said, any company will occasionally have problems from time to time. Some of the common questions we’ve seen about Cox and issues that their customers have had involve. If you’re having problems with your Cox services at home, school, or work, don’t panic. In this overview, we will find out whether Cox having some issues or not.
What is Cox
Cox Communications is an American Internet service provider and broadband communication company based in Atlanta, Georgia. It is the 4th largest residential internet provider in the United States. The customers of Cox can subscribe to home phone, digital video, and home security.
Being founded in 1962, Cox is currently has more than six million subscribers and the service is available in 19 states. However, this company highlights on Cox cable internet, customers can also get fiber-optic internet service. Cox is a subsidiary of Cox Enterprise and it is still a company of family-owned.
Is Cox having Issues
Unfortunately, there are times when everyone’s favorite internet provider slows down or even goes dark. When your Cox internet service is slow or down, it can be frustrating. Cox always try to provide the best network service. But the trouble happens rarely.
When you have trouble with the network service, Cox will get back to you as early as possible. You will be guided to sign in to your account by visiting Cox.com or in the Cox app to check the outages in your area. You need to do this process with the notifications and updates.
Tips to Fix the Cox Issues
The quickest way to fix the Cox issue are indicated below step-by-step –
- First, do not reboot or reset your equipment. This can cause some additional problems.
- When the outage issue is resolved, you have to sign up to get a text notification. Just submit your cell phone number in the Cox app or My Account outage alert.
- Your security system will function on cellular backup if you have the Cox Homelife Security.
- To stay connected, you can free access to 3M+ nationwide Cox hotspots if you have any Cox internet plan.
- You can watch TV live with the Contour app with a free TV subscription if your want to stream.
As the biggest telecommunications company, Cox Communications is a household name for many American internet users. In fact, the company provides internet service to over 6 million customers across the country, making it the fourth-largest internet provider in the United States. Unfortunately, there are times when your Cox service is slow or down. Fortunately, it’s not likely a sign of things to come.