In collaboration with the federal government, Safelink Wireless offers service assistance to low-income households by giving out safelink wireless free phones to eligible members. To receive a free cell phone service from Safelink, you need to prove your status by providing copies of the required documents. However, the requirements depend on individuals’ participation in state and meeting US Federal Poverty Level guidelines.
Moreover, the easiest way to enroll in a free government cell phone program through Safelink Wireless is to submit your application through the company’s website at www.safelinkwireless.com. Alternatively, you can begin the enrollment process by contacting the Safelink Wireless customer support number (1-800-723-3546) for enrollment and plan changes. As explained later in this guideline, you need to understand the eligibility criteria before initiating the application process.
Safelink Wireless is a renowned telecommunication company in the US that provides the best free government smartphone and cell phone services through the lifeline program. Besides, this wireless carrier is owned by Tracfone and provides wireless service using the Tracfone network. On the other hand, it avails free service to more than 2 million subscribers in more than 30 states across the US.
Eligibility For The Lifeline Benefits
Not every person qualifies for lifeline assistance, and having a job does not hinder you from getting Lifeline Assistance. You are eligible if the gross household income lies at or below 135% of the Federal Government Poverty guidelines.
However, you are eligible to receive free cell phone service if you get benefits from one or more of the following government-aided programs;
- Supplemental Nutrition Assistance Program (SNAP)
- Federal Public Housing Assistance (Section 8)
- Low-Income Home Energy Assistance Program (LIHEAP).
- Supplementary Security Income (SSI).
- Public Housing Assistance.
- Temporary Assistance for Needy Families (TANF).
- National School Lunch Program’s Free School Lunch.
- Supplementary Security Income (SSI).
- Food Stamps.
Applying For a Safelink wireless free Phone
If you qualify to apply for safelink government phones, you can use SafeLink’s website. However, to apply for the Lifeline program, you will need to enter details such as;
- Your home phone number
- Email address
- Social security number
Your social security number acts as a reference to verify if you are currently getting any government benefits. If your application gets a nod, you can receive your phone within five to ten working days. The phone gets delivered to you using US-registered mail.
Qualifying For SafeLink Wireless
You qualify for SafeLink Wireless if you meet the following requirements;
- You currently benefit from federal assistance with benefits such as food stamps, public housing, and Medicare
- No member of your household currently participating in SafeLink service
- Your total household income lies below or at the recommended state poverty level
- You possess a legit US street address that acknowledges mail from the US Post Office
How Do You Check the Application Status?
After completing the application process, you can monitor the status of your SafeLink application. You can check using the Online SafeLink enrollment status tool, or you can contact the customer support team.
Using the tool, you must enter the SafeLink enrolment ID that you got when you first applied for the lifeline services. Suppose you are unable to find the enrolment ID. In this case, you enter your date of birth, the last four digits of your Social Security number, and your ZIP Code.
Next, you need to click ‘Go,’ and you will see detailed information about the status of your application. If your application gets approved, you receive tracking information on the enrolment status tool. The tracking information entails details that can assist you in knowing the expected delivery date of your device.
Can You Get A Replacement For Safelink Free Phone?
SafeLink Wireless offers a straightforward phone replacement policy that states that you can only have one replacement phone when your device gets broken or stolen. To receive a replacement phone from Safelink, you can reach out on 800-867-7183 or navigate to the Tracfone website and input your area’s zip code to see a list of safelink compatible phones that works with the Safelink network.
Additionally, you have to avail your name, phone number, and serial number for the broken or lost phone. You have the also option to maintain your phone number or request a new one. Afterward, you will pay the replacement fee and wait to receive your new cellphone.
Safelink Compatibility Check Process
Since Safelink works on the Tractfone’s network, all phones compatible with Tracfone can also work with Safelink. First, to check compatibility, you need to go to Tracfone’s official website, proceed to the “Shop” in the main menu bar at the top and then tap on the “Buy SIM Cards/Keep Your Own Phone” using the drop-down menu.
Scroll down to the next page and tap on the orange “Check Compatibility button.” However, the compatibility check process begins by selecting a carrier that your present phone is compatible with. You will get five options, but you will choose the one applicable to your phone and follow the instruction to finish the process. You will, in some cases, need to give your phone’s IMEI number.
After that, if your phone confirms compatibility, you can visit the Safelink website and apply for your suitable Lifeline plan. If you qualify, you will get issued a free SIM card, install it on your phone and activate it upon receiving the SIM kit. You may also port in your existing number by calling 1-800-378-1684 and request your number transfer.
How Do You Upgrade Safelink Compatible Phone?
Safelink wireless applies to those who qualify for the Lifeline program. However, eligible households get issued with a free government phone only in certain states. The beneficiary has no right to decide the kind of phone to have. In this case, Safelink chooses the device to send to you upon qualifying.
On the other hand, if your delivered phone doesn’t match your expectations, you can get a full range of safelink phone upgrade that you may purchase to upgrade. The best way is to do that using their online store, which provides all currently available Safelink wireless compatible phones.
You can visit the shop, choose the one you want, add it to the cart and proceed to checkout, where you will select a payment option. Moreover, Safelink has a very flexible Bring Your Own Phone (BYOP) program with most GPS phones compatible with their network. You can see if your cell phone is Safelink wireless compatible by sending a text message with BYOP to 611611.
Does SafeLink Wireless Service Expire?
SafeLink Wireless can terminate your service if you no longer qualify for lifeline benefits or if you miss to re-qualify after a year of enrollment. Besides, your SafeLink Wireless service also expires when you are no longer qualify for the benefits. You can voluntarily cancel your service from the program through the Federal Communication Commission (FCC) requirements.
Suppose you get randomly selected for the annual verification audit. In that case, you will get expected to present photocopies of complete documentation for proof of program participation or specific documentation for Federal Poverty Guideline Income qualification.
However, if you fail to avail photocopy proof of documentation, you will get disqualified. As a result, your SafeLink Wireless Lifeline benefits will get canceled. The FCC also wants SafeLink Wireless to self-verify following the Penalty of Perjury for Head of Household and Single Lifeline Benefit from SafeLink Wireless every year.
Moreover, if you are no longer eligible and cancel your service from the program, you can continue as a regular TracFone Wireless customer using your SafeLink Wireless phone. You can buy TracFone Airtime cards and value plans to top up extra airtime minutes and service days.
Safelink Phone Unlock Process
If you have a phone, you’d want to use Safelink services. You must comply with their unlocking policy. Besides, for safelink bring your own phone, you must be able to request your phone to get unlocked before getting wireless services with Safelink.
Below are the unlocking policy’s requirements: You must request device unlocking.
- You must have your locked device activated on Safelink/Tracfone services for not less than 12 months, redeemed air time cards in not less than 12 months, and your telephone number not recycled or ported.
- You must currently possess a Safelink/TracFone model launched on TracFone’s service after February 11, 2014, or activated with TracFone’s service after February 11, 2015.
- You must possess a device that is in working condition.
- You must possess a device that is not reported stolen, lost, or involved with fraudulent activity.
- Suppose you are a deployed military personnel upon provision of deployment papers. In that case, Safelink will honor your unlocking request by forwarding a refund for the Trade-in Value of the used, locked phone returned by the customer regardless of the 12 months of service activation and air card redeeming eligibility requirements.
- However, all other eligibility criteria cut across to all Safelink’s customers who are deployed military personnel.
- You are eligible for this program only once every twelve months.
- You must request this interim unlocking solution when your service is active or within 60 days after your active service days expire.
The 60-day grace period is applicable whether the customer’s cellphone number was ported or recycled.
Safelink is among the leading vital providers of lifeline benefits in the United States. However, in collaboration with the federal government, they give the eligible member a free cell phone and service if you meet the eligibility requirements. This article takes you through the application process, eligibility details, and the tracking process of your application.
Interestingly, you can also upgrade your phone to the latest version you want in Safelink Wireless. You can still bring your phone, enjoy the company’s services, and receive a replacement phone if yours gets stolen, damaged, or lost.